Help

How do I earn zuggtickets?

Bits: 15 zuggtickets per 100 bits (smaller cheers count in proportion).
Subs and gift subs: 10 zuggtickets per sub, resub or gifted sub. Gifts pay the person gifting.
Watch time: 0.5 zuggtickets for every 30 minutes you're active in chat while the stream is live (1 if you're subscribed or a channel moderator), up to 3 a day (6 for subscribers, 6 for moderators). You need to send at least one chat message every 10 minutes.
Streaks: 10 bonus zuggtickets every 7 stream days in a row (watch 20+ minutes on each stream day).
Channel points: on Twitch, open the channel points menu under the chat and redeem "3 Zuggtickets" (5,000 points) for 3 zuggtickets.
Nightbot giveaways: win one in chat and 1 zuggticket is added automatically.

Everything is spendable right away. If you haven't logged in here yet, tickets from bits, subs, channel points and giveaways wait for you until you do.

What are zuggtickets for?

Zuggtickets enter the daily raffle and the ❤️ Supporters Weekly Raffle ❤️ (drawn every Wednesday): each raffle has a CS skin as the prize, and when it closes one entrant is picked at random. 1 ticket is 1 entry, and the more entries you put in, the better your chance (10 entries is 10 times the chance of 1). Entered tickets are spent whether or not you win.

Who can enter the Supporters Weekly Raffle?

The ❤️ Supporters Weekly Raffle ❤️ is for people who support the stream. You can enter it if you cheered bits or gifted a sub at any point since that week's raffle opened (it opens on Wednesday right after the previous one is drawn), or if your watch streak is 20 stream days or more, which is the free way in. Being subscribed yourself doesn't unlock it, and anonymous cheers or gifts can't count because Twitch doesn't say who sent them. The raffle card tells you whether you're in and what's missing if not. The daily raffle is open to everyone.

What are fire raffles?

Fire raffles are live giveaways during the stream. When one is open you get into the pool straight from Twitch chat, usually by typing a keyword, and you don't spend any tickets. When the reel spins, one person in the pool wins. The Fire raffles page shows how to enter right now, who is in the pool, each role's chances, and the recent winners. Prizes are CS skins: if you win, log in here with the same Twitch account and a box on the Fire raffles page (and on My redemptions) asks for your Steam trade link.

I won a raffle. What now?

Congratulations! Open the raffle page you won on, or My redemptions, and paste your Steam trade link if you haven't already. The skin is then sent by Steam trade, usually within 48 hours. Every result can be checked on the past raffles page.

Why didn't I get watch-time tickets?

Watch time only counts while you're logged in here and chatting. Send at least one message every 10 minutes during the stream. Just having the stream open isn't enough.

What happened to zuggcoins?

Zuggcoins and the skin shop were retired. Every zuggcoin balance was turned into zuggtickets at 10 tickets per coin, and your old coin history is still on My redemptions, shown in tickets at that rate. Shop orders that were already placed are still being sent.

Where do I find my Steam trade link?

Open Steam and go to your Inventory.
Click Trade Offers, then Who can send me Trade Offers?
Under Third-Party Sites, copy your Trade URL. It starts with https://steamcommunity.com/tradeoffer/new/

Your Steam inventory must be public, and your account must be able to trade (no trade hold or ban).

Can I buy, sell or give away zuggtickets?

No. Zuggtickets can only be earned, have no cash value, and can't be transferred. See the terms and rules.