Terms & rules

Last updated: October 8, 2026

Zuggtickets

• Zuggtickets are loyalty points for viewers of the zuggaz Twitch channel. They can only be earned by watching and supporting the channel: watch time, streaks, bits, subscriptions and gifted subscriptions, the channel point reward, and Nightbot giveaways.
• Zuggtickets have no cash value. They cannot be bought, sold, traded, transferred to another person, or exchanged for money.
• Anyone can earn tickets for free by watching and chatting, and the daily raffle and fire raffles are open to everyone. The Supporters Weekly Raffle is for viewers who cheered bits or gifted subs during that raffle week, or who have a watch streak of 20 stream days or more, which costs nothing.
• Tickets from payments that are refunded or charged back may be removed at any time, even if that leaves a negative balance.
• Zuggcoins, the earlier currency, were retired on October 8, 2026. Every zuggcoin balance was converted into zuggtickets at 10 tickets per coin. Shop orders placed before that are still delivered.
• Earning rates, raffle rules and these terms may change at any time.

Raffles

• Tickets entered into a raffle are spent whether or not you win.
• The Supporters Weekly Raffle can only be entered by viewers who cheered bits or gifted subscriptions since that raffle opened, or whose watch streak is 20 stream days or more. Your own subscription does not count, and anonymous cheers or gifts cannot be matched to you. Support that is refunded or charged back no longer counts.
• A raffle's winner is chosen at random when it closes, weighted by the number of entries each person holds. The random number comes from a cryptographic source and every result is published with enough detail to check it.
• Raffle prizes are delivered by Steam trade, at the channel owner's discretion, to the trade link the winner provides. A win that is unclaimed or undeliverable after 30 days may be forfeited.
• Fire raffles are live giveaways during the stream. You enter from Twitch chat as shown on the Fire raffles page (by chatting, typing a keyword, or redeeming a channel point reward); no purchase is needed. The winner is picked at random when the channel owner rolls. Chances can be weighted by role (for example subscribers, VIPs and moderators), and the current weights are always shown on that page. Prizes are CS skins sent by Steam trade, at the channel owner's discretion, to the trade link the winner sends on this site with the Twitch account that won. A win that is unclaimed or undeliverable after 30 days may be forfeited.
• You are responsible for giving a correct trade link and having a Steam account that can receive trades. Prizes are what the raffle shows; stated values are estimates and may differ from market prices.

Watch time

• Watch-time zuggtickets are only earned while you are logged in on zuggaz.com, present in the Twitch chat, and actively chatting: you must send at least one chat message every 10 minutes. Any 10-minute stretch without a message earns nothing, and it does not count towards your daily watch streak.
• Messages that exist only to earn tickets (spam, repeated characters, copy-pasted text, bots or scripts) break the fair play rules below.

Fair play

• One Twitch account per person. Using bots, multiple accounts, or any trick to earn tickets without really watching can lead to tickets being removed and the account being blocked.

Your data

• We store only your Twitch ID, display name, profile picture, and the Steam trade link you give us, plus your ticket and prize history and the time of your most recent chat message (never what you wrote), which is needed for the watch-time rule.

Not affiliated

zuggaz.com is not affiliated with, endorsed by, or sponsored by Valve Corporation or Twitch Interactive. Counter-Strike, Steam and all skin names are trademarks of their owners.